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Customer Relationship Management (CRM)


Infor is committed to delivering the best business-specific solutions with experience built in to more than 70,000 customers worldwide, proving that we have the experience and expertise to improve customer relationship management at the enterprise level. Customer-centric companies in communications, financial services, insurance, retail, hospitality, travel, leisure, manufacturing, and other industries rely on Infor CRM to maximise every customer interaction.
 
The CRM solution (Customer Relationship Management) provides a complete view of customers, the system enables a consistent and continuous customer dialogue based on real time information. With this advanced CRM solution you can make the most of every interaction with every customer through each channel or connection point.

Infor CRM customers have realised results like:

  • 43.6% conversion rate, new products for new customers;
  • 46% conversion rate, new products sold in call centers;
  • 455% increase in total registered consumers;
  • 50% increase in total direct mail/email permissions;
  • 48% increase in products per household;
  • 160% increase in total suppliers supported;
  • 15% increase in total brands supported;
  • 14% increase in revenue per partner.

For more details about the Infor CRM download the brochure or contact our consultants.

 Infor



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